With nearly **Apply on the website**,**Apply on the website**
employees across the globe, premises in North and Central America,
Europe and Asia, we provide our clients with the means to live an
innovative experience, built on dynamic teamwork, new digital
technologies, and a corporate culture based on mutual aid, placing the
customer at the forefront.
TELUS International fosters innovation in customer experience through
modern digital tools, dynamic teamwork and a caring culture that puts
customers at the centre of its actions and decisions.
Present in all stages of a company&#**Apply on the website**;s growth,
TELUS International partners with major impactful and innovative
brands in the technology, fintech, games, travel and hospitality and
healthcare sectors.
TELUS owns a **Apply on the website**% interest in TELUS International
and Baring Private Equity Asia owns the remaining **Apply on the
website**%.General job description - Airbnb project - Customer Support
Specialist
We&#**Apply on the website**;re looking for great people to support
Airbnb hosts and travelers.
_YOU WILL_ guide them in their use of this service by phone, email and
chat.
The position is located in Cork, Ireland. It&#**Apply on the
website**;s a unique opportunity to work abroad, in a multicultural
environment, in French and in English!
Missions: ?
* Provide quality support to Airbnb customers around the world ?
* Determine the problems encountered by users and report bugs ?
* Thoroughly research information to meet requests from hosts or
travelers ?
* Share your discoveries to participate in the continuous improvement
of processes ?
* Take part in collective projects and contribute to the cohesion of
your team
Your skills: ?
* You are fluent in French and want to improve your English (minimum
required level B1) ?
* Experience in tourism, sales or customer relations will be
appreciated ?
* You know how to empathize and know how to communicate in a
considerate and friendly manner ?
* You like to be of service and feel useful ?
* You have good stress management ?
* You master the IT tool
At TELUS International, our values ??are essential. In order to be
successful within our company and during the recruitment process, the
attitude of candidates must reflect our values: ?
* We embrace change and initiate opportunities ?
* Growth is our watchword ?
* We believe in team spirit ?
* We have the courage to innovate
At TELUS International, we are committed to making equal opportunity
and access to employment our priority.
Our social advantages:? Permanent contract ? Relocation pack ?
Multiple bonuses: performance based, language allowance, referral
bonus ? In-house training and international career opportunities ?
Multilingual exposure - improve your spoken and written language
skills ? Inspirational and dynamic environment - our offices are
known for their innovative design. Take advantage of our "relaxation"
and "games" areas. ? Community projects - do you want to make the
world a better place?
We organize CSR (Corporate Social Responsibility) events throughout
the year ? Private medical insurance (based on seniority) - we work
with one of the best company mutuals - VHI where you will benefit from About TELUS International
With nearly **Apply on the website**,**Apply on the website**
employees across the globe, premises in North and Central America,
Europe and Asia, we provide our clients with the means to live an
innovative experience, built on dynamic teamwork, new digital
technologies, and a corporate culture based on mutual aid, placing the
customer at the forefront.
TELUS International fosters innovation in customer experience through
modern digital tools, dynamic teamwork and a caring culture that puts
customers at the centre of its actions and decisions.
Present in all stages of a company&#**Apply on the website**;s growth,
TELUS International partners with major impactful and innovative
brands in the technology, fintech, games, travel and hospitality and
healthcare sectors.
TELUS owns a **Apply on the website**% interest in TELUS International
and Baring Private Equity Asia owns the remaining **Apply on the
website**%.General job description - Airbnb project - Customer Support
Specialist
We&#**Apply on the website**;re looking for great people to support
Airbnb hosts and travelers.
_YOU WILL_ guide them in their use of this service by phone, email and
chat.
The position is located in Cork, Ireland. It&#**Apply on the
website**;s a unique opportunity to work abroad, in a multicultural
environment, in French and in English!
Missions: ?
* Provide quality support to Airbnb customers around the world ?
* Determine the problems encountered by users and report bugs ?
* Thoroughly research information to meet requests from hosts or
travelers ?
* Share your discoveries to participate in the continuous improvement
of processes ?
* Take part in collective projects and contribute to the cohesion of
your team
Your skills: ?
* You are fluent in French and want to improve your English (minimum
required level B1) ?
* Experience in tourism, sales or customer relations will be
appreciated ?
* You know how to empathize and know how to communicate in a
considerate and friendly manner ?
* You like to be of service and feel useful ?
* You have good stress management ?
* You master the IT tool
At TELUS International, our values ??are essential. In order to be
successful within our company and during the recruitment process, the
attitude of candidates must reflect our values: ?
* We embrace change and initiate opportunities ?
* Growth is our watchword ?
* We believe in team spirit ?
* We have the courage to innovate
At TELUS International, we are committed to making equal opportunity
and access to employment our priority.
Our social advantages:? Permanent contract ? Relocation pack ?
Multiple bonuses: performance based, language allowance, referral
bonus ? In-house training and international career opportunities ?
Multilingual exposure - improve your spoken and written language
skills ? Inspirational and dynamic environment - our offices are
known for their innovative design. Take advantage of our "relaxation"
and "games" areas. ? Community projects - do you want to make the
world a better place?
We organize CSR (Corporate Social Responsibility) events throughout
the year ? Private medical insurance (based on seniority) - we work
with one of the best company mutuals - VHI where you will benefit from
We need : English (Good)
Type: Permanent
Payment:
Category: Others
